Showcase your customer service skills
Mentoring and a tailored career pathway to advance your career

Exceptional location, close to public transport
Great variety of staff discounts and benefits including a FREE "U" Day - get a paid day on your birthday*

We are on the hunt for an experienced and Hotel Duty Manager to lead our guest Focused team in an influential role! Reporting to the Executive Assistant Manager, you will assist in overseeing the Hotel and Front Office operation and develop a high Performing team who will wow our guests with a flawless service experience at every part of their journey and contribute to our financial targets as a result of an effective training program, regular feedback and a hands on leadership style.

ABOUT THE ROLE:
Lead & support a service focused team , overseeing all aspects of the day to day operation, so it runs like clockwork
Develop the team by implementing effective inductions, on-going training, delegation and feedback
Communicate all standards, policies, procedures, rates, packages and Hotel information and proactively monitor for consistency
Stay on top of systems and procedures, including cash handling, payments and the PMS reservation system
Effectively manage guest feedback and handle complaints
Manage a 7 day operation over 24 hours, with varied rosters covering day/night/weekend shifts including public holidays
ABOUT YOU:
Experience in a similar role - Exposure FO Hotel leadership/management is essential 
Hands on leadership skills that inspire and support the team, particularly during those 'mad rush' moments
Team player, great personality and a passion for delivering the best service possible with a boutique vibe
Ability to work under pressure in a fast paced environment, by taking initiative, prioritising and working collaboratively
Get a kick out of hitting revenue targets and firing up your team to stay alert to selling
opportunity
ABOUT US:

Larmont Sydney
A sophisticated urban oasis with sweeping city and harbour views. Mere minutes rom the CBD, the luxury 103 room property is perfectly positioned in vibrant Potts Point. Designed by an awarded architecture firm, Larmont marries European luxury

with Scandinavian simplicity with stunning results. Open light filled rooms and suites are accented by sleek marble surfaces, curved mirrors, textured leather bedhead soft draping and one-of-a-kind artworks.
www.lancemore.com.au/larmont

Lancemore Hotels
Founded in 1986, The Lancemore Group is a leading Australian boutique lifestyle rand.
Our Hotels offer boutique accommodation, conferences & meetings, weddings & events, wellness spas, critically acclaimed restaurants and award-winning wines.
We are rapidly expanding across Australia and are unique in being a family owned company that combines the head of a large operation with the heart of a family company.

This is a full-time position with a salary range of $65 to $75K per annum based on experience + Superannuation.

Please Note only successful candidates will be contacted to arrange an interview.